Purchase conditions

EN/ES

Purchase conditions

Personal data protection.

Introduction

This document contains the Conditions governing the use of this website and the contract that binds both of us - you and us. These conditions establish the rights and obligations of the users and those of ALLENDEMAR PROMOCIONES, SL, which markets the products / services of the CRITICAL THINKING ATTITUDE STREET WEAR brand through this website. By placing the corresponding order, you voluntarily acknowledge that you have read and accept the Conditions of Use of the Website and the Privacy Policy and agree to comply with them.


Our data

This website is operated under the name ctastreetwear by the company ALLENDEMAR PROMOCIONES, SL with CIF no. B-35787183, a Spanish company with registered office at Calle Isla de Cuba no. 20 - Local 2, 35.007 - Las Palmas de Gran Canaria, incorporated in deed public on January 29, 2004 and registered in the Mercantile Registry of Las Palmas, Folio 8. Volume 1684. Page GC-31703. Registration 1.


Formalization of the contract

You declare when placing your order that you have read and accept without any reservation these conditions:

You may only use the website to make legally valid inquiries or orders.

You will not be able to make any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.

You are obliged to provide us in a certain and correct way your email address, postal address and / or other contact information and you agree that we may use this information to complete this order and contact you if necessary. The aforementioned data will be part of a File called Clients declared before the Data Protection Agency.

The information that you send us to place the order will be treated with the utmost diligence and confidentiality and is subject to the privacy policy contained in this website. If you wish to exercise your rights of access, rectification, cancellation or opposition regarding the personal data sent, you must write to it, including a photocopy of the ID, and clearly expressing your request to the above address or by email to: info@ctastreetwear.com

If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you guarantee that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.

You will acquire ownership of the products when we receive payment of all amounts due in connection with the products, including shipping costs.


Delivery or impossibility of delivery of the products

Unless extraordinary circumstances occur, the products will be sent within a period of 7 to 10 working days that will start counting from the date the confirmatory email was received. This period can be extended for shipments outside the Iberian Peninsula and in those countries that involve customs management.


The delay may be due to the following reasons:


  • Product customization Specialized items
  • Unforeseen circumstances Product delivery area


Please note that by accepting this delivery service, you will ensure that there will be a person ready to collect the shipment at the place of delivery. If delivery is impossible for us, we will try to find a safe place to drop off the package. If we cannot find a safe place, your product / s will be sent to the corresponding delegation of our courrier, and you must be the one to go to collect it. Please keep in mind that the storage, return and new shipment of your product/s will have an additional cost paid by the customer.

You can accept the delivery or return the products, taking into account that in the event of a return, the original shipping costs and the return costs will not be reimbursed. (For more details, see our Returns Policy).

For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the product / s have been "delivered" at the time of signing the receipt of the same at the agreed delivery address.

For purchases whose place of delivery is the Canary Islands, Ceuta and Melilla, customs clearance costs and import taxes are not included in the prices of the items or in the shipment, these expenses, in case they are required, must be paid at the destination by the receptor of the commodity. If there is a particular case that the order can be prepared in the Canary Islands, and sent to the Canary Islands, the product and the shipment will be subject to IGIC (General Indirect Canary Tax). In the latter case, you will be informed of this situation prior to shipment.


Responsibility and / or exemption from liability

Our liability in relation to any Product purchased on our website will be strictly limited to the purchase price of such Product.

Nothing in these Purchase Conditions excludes or limits in any way our responsibility:

In the event of death or personal injury caused by our negligence;

In case of fraud or fraudulent misrepresentation;

In any matter where it is illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability.

Notwithstanding the provisions of the preceding paragraph and to the extent permitted by law, and unless otherwise provided in these Conditions, we will not accept any liability for indirect damages that occur as a secondary effect of losses or main damages, which occur in any way, whether caused by civil wrong (including negligence), breach of contract or others, even if they could have been foreseen, including without limitation the following:


Loss of income or sales.

Loss of business.

Loss of profits or loss of contracts.

Loss of anticipated savings

Data loss.

Loss of management time or office hours.


Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do NOT guarantee the accuracy and security of the information transmitted or obtained through this website unless stated expressly otherwise in it.

Purchase guarantees

All descriptions of products, information and materials on this website are provided "as is" and without express, implicit or otherwise derived warranties. To the extent possible as permitted by law, we exclude all warranties leaving safe those warranties that cannot be legitimately excluded from consumers.

In this sense, all products have the legal guarantee included in Royal Legislative Decree 1/2007 of November 16, which approves the revised Text of the General Law for the Defense of Consumers and Users and other complementary laws (modified by Law 25/2009 of December 22 and Law 29/2009 of December 30.

The items offered on this website are a selection of products from the CRITICAL THINKING ATTITUDE STREET collection. Each product is accompanied by the following information:


  • Name of the article.
  • Images of the article.
  • Description of the article.
  • Collection to which the garment belongs.
  • Reference number.
  • Available sizes.
  • Composition.
  • Washing instructions.
  • Price (including taxes)


We have made an effort to show the colors of the garments as close to reality as possible. However, the color of the garments that appear on the screen may be subject to variations depending on the quality of your computer monitor. In this sense, ALLENDEMAR PROMOCIONES, SL cannot guarantee that the colors that appear on your monitor will faithfully adjust to reality.

Special offers, promotions or discounts will be valid until the date indicated or until the end of stocks.


Communication and notifications

You are aware that communication with us is electronic. Recognizing that any contract, notification and / or information that we send you electronically meets the legal requirements of being "in writing."

Refusal to process a product

We reserve the right to withdraw any Product from this website at any time and / or to remove or modify any material or content therein. Although we will do our best to always process all orders, there may be exceptional circumstances, such as force majeure or detection of a deterioration of the stock, which force us to reject the processing of an order after having sent the Order Confirmation, and we reserve the Right to do so at any time, although we will immediately proceed to notify the client, also transferring the cause that justifies it.

We will not be liable to you or to any third party for removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content on the website, or for refusing to process an order once we have sent you the Order Confirmation.

Exchange and return policy

If you are not satisfied with your product, you can return it within 15 days from the date of receipt. In case of exercising the right of withdrawal, the return costs will be transferred to the consumer.

To exercise the right of return, the products must meet the following requirements:

They must not have been used, washed or damaged.

They must be returned and kept in the original packaging.

You must communicate it to the email: customers@ctastreetwear.com and return to the following address:

ALLENDEMAR PROMOCIONES SL

Isla de Cuba Street, 20 - Local 2

35007 Las Palmas de Gran Canaria, Canary Islands, Spain

Provided that you respect all these requirements, ALLENDEMAR PROMOCIONES, SL will reimburse you for the total amount of the items purchased. Except as provided in the following paragraph, in no case will the shipping costs of the order be reimbursed. You will be responsible for the return shipping costs. If your return cannot be accepted due to its lack of conformity with the conditions indicated above, ALLENDEMAR PROMOCIONES, SL will contact you.

Only in the event that ALLENDEMAR PROMOCIONES, SL has mistakenly sent an item other than the one requested or that is damaged, the shipping costs of the order will also be reimbursed. In that case, please contact us for the return and / or exchange. The return of the product will be coordinated from ALLENDEMAR PROMOCIONES, SL once the error or defect has been reported, so that we will assume the corresponding shipping costs (round trip).


Events beyond our control and risks

We will not be responsible for any breach or delay in the fulfillment of any of the obligations that we assume under a Contract, the cause of which is due to events that are beyond our reasonable control ("Force Majeure Cause").

The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include especially (without limitation) the following: a. Strikes, lockouts or other industrial action. b. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparations for war. c. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster. d. Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private. and. Inability to use public or private telecommunication systems. F. Acts, decrees, legislation, regulations or restrictions of other governments. g. Failures or accidents of maritime or river transport, postal or any other type of transport.

It will be understood that our obligation to comply by virtue of a Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill our obligation for the duration of such period. We will use all reasonable means to end the Force Majeure Event or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event. The risks of the Products will be your responsibility from the moment of delivery.


Applicable law and jurisdiction

The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.


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